Skip to content
Seif Essam

AI Agents

Sales Agent

The full commerce conversation — browse, discover, order, reorder, cancel — as one continuous flow.

Manual
Tools
8
Verticals
5
Read the steps as a list
  1. trigger Delegated by orchestrator
  2. ai Sales agent loop · GPT-5-mini
  3. integration search_products · pgvector

    Semantic search for a described need — “something for a gift”.

  4. integration filter_listings

    Structured attribute filtering for non-retail catalogues — 3-bed in Maadi under 3M EGP.

  5. integration check_inventory · Shopify

    Live stock. The only source of truth; never read from the vector index.

  6. condition In stock?
  7. action create_order

    Claims store inventory first, then writes locally. Compensates on failure.

  8. action Offer alternatives
  9. output Order confirmed

The problem

Customers do not separate browsing from buying the way a system diagram does. Handing off mid-sentence between a “browse” agent and an “order” agent lost context and dropped sales.

How it works

Handles everything from “show me what you have” to a placed order. Browsing and ordering were originally two agents; splitting them turned out to be the single biggest routing failure point, so they were merged back into one.

The outcome

One agent, eight tools, and live stock as the only source of truth — never trusted from embeddings. Stock is claimed in the store before anything is written locally, with automatic compensation if that fails.